Identifying Phishing Emails

Phishing is a type of cyber attack where attackers pretend to be a trustworthy entity to steal sensitive information such as usernames, passwords, and credit card details.

Common Signs of Phishing Emails:

1. Urgent or Threatening Language: Messages that create a sense of urgency or fear.
2. Unusual Sender Email Address: Check the email address for any discrepancies.
3. Suspicious Links or Attachments: Hover over links to see the actual URL before clicking.
4. Generic Greetings: Phishing emails often use generic salutations like "Dear Customer".
5. Spelling and Grammar Errors: Many phishing emails contain noticeable mistakes.

Steps to Identify Phishing Emails:

1. Check the Sender's Email Address: Ensure it matches the official domain of the organization.
2. Examine the Subject Line: Look for signs of urgency or threats.
3. Hover Over Links: Verify the URL by hovering over links without clicking them.
4. Look for Personalization: Legitimate emails often use your name or specific details.
5. Be Skeptical of Attachments: Avoid opening unexpected attachments.

Actionable Steps if You Receive a Phishing Email:

1. Do Not Click Links or Open Attachments: Avoid interacting with the email.
2. Verify with the Sender: Contact the organization directly using official contact information.
3. Report the Email: Use the reporting features in your email client or forward it to the organization's fraud department.
4. Delete the Email: Remove it from your inbox to prevent accidental interaction.

Example Table of Phishing Indicators:

Indicator	Description
Unrecognized Sender	The sender's email address is unfamiliar or suspicious
Urgent Requests	The email requests immediate action to avoid negative consequences
Suspicious Links	Hyperlinks that lead to unfamiliar or mismatched URLs
Poor Grammar and Spelling	Noticeable mistakes in the text
Generic Greetings	Uses "Dear Customer" instead of your name

Quick Tips:

• Be Cautious with Unexpected Emails: Especially those asking for personal information.
• Use Email Filters: Set up spam filters to reduce the number of phishing emails.
• Educate Yourself and Others: Stay informed about common phishing tactics and share this knowledge.

Identifying and avoiding phishing emails is crucial for protecting your personal and professional information from cyber criminals.